The Digital Experience Report

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If there’s one thing we all don’t need, it’s yet another buzzword!

Because of that, it’s easy to dismiss the “Digital Experience” as just more buzzy hype — but that would be a mistake.

In this inaugural episode of The DX Report with Charles Araujo, Charlie breaks down why the digital experience matters now, how it’s the true essence of digital transformation, and why every enterprise and tech leader needs to pay attention to it.

Most importantly, he explores how the essence of this transformation is a shift in control and why the digital experience encompasses the customer experience, the employee experience, and the ecosystem (or partner) experience.

Other Analysis & Insights

News

#AIOps startup @bigpanda raises Series E extension, bringing its total capital to $340M – TechCrunch https://zcu.io/InSR #ExTechNews #ExperienceMonitoring

Gorgias’ (@gorgiasio) valuation rises to $710M with $30M Series C – TechCrunch https://zcu.io/mAdR #ExTechNews #CustomerSupport #CustomerExperience

PGA TOUR Partners With Qualtrics (@Qualtrics) to Elevate Fan and Player Experience https://zcu.io/EwfG #ExTechNews #CustomerExperience

http://Kore.ai (@koredotai) Opens its Enterprise XO Platform to SMBs, Developer Community to Drive #ConversationalAI Innovation and Adoption https://zcu.io/mGJj #ExTechNews

FullStory (@fullstory) secures $25M to help companies spot issues in their apps and websites – TechCrunch - https://techcrunch.com/2022/08/10/fullstory-secures-25m-to-help-companies-spot-issues-in-their-apps-and-websites/ #ExTechNews #CustomerExperience #Analytics

Retention platform CleverTap (@CleverTap) bags $105 million in fresh funding – TechCrunch - https://social.techcrunch.com/2022/08/09/retention-platform-clevertap-bags-105-million-in-fresh-funding/ #ExTechNews #CustomerExperience

Uncommon James Chooses Medallia (@Medallia) For Customer Experience https://zcu.io/IVHc #ExTechNews #CustomerExperience

LA Financial Credit Union Launches Employee Knowledge Management Solution to Expand Investment in Member Engagement with Engageware (@engageware) https://zcu.io/Rqq7 #ExTechNews #CustomerExperience

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