If there’s one thing we all don’t need, it’s yet another buzzword!
Because of that, it’s easy to dismiss the “Digital Experience” as just more buzzy hype — but that would be a mistake.
In this inaugural episode of The DX Report with Charles Araujo, Charlie breaks down why the digital experience matters now, how it’s the true essence of digital transformation, and why every enterprise and tech leader needs to pay attention to it.
Most importantly, he explores how the essence of this transformation is a shift in control and why the digital experience encompasses the customer experience, the employee experience, and the ecosystem (or partner) experience.