Why the Digital Experience is Everything Now

by Charles Araujo | September 22, 2022

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If there’s one thing we all don’t need, it’s yet another buzzword!

Because of that, it’s easy to dismiss the “Digital Experience” as just more buzzy hype — but that would be a mistake.

In this inaugural episode of The DX Report with Charles Araujo, Charlie breaks down why the digital experience matters now, how it’s the true essence of digital transformation, and why every enterprise and tech leader needs to pay attention to it.

Most importantly, he explores how the essence of this transformation is a shift in control and why the digital experience encompasses the customer experience, the employee experience, and the ecosystem (or partner) experience.

More Analysis & Insights 

About the author 

Charles Araujo

Charles Araujo is a technology analyst and internationally recognized authority on the Digital Enterprise, the Digital Experience and the Future of Work. Researching Digital Transformation for over 10 years, he is now focused on helping leaders transform their organizations around the digital experience and to reimagine the future of work. Publisher and principal analyst of The Digital Experience Report, founder of The Institute for Digital Transformation, co-founder of The MAPS Institute, and author of three books, he is a sought-after keynote speaker and advisor to technology companies and enterprise leaders.

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