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RIP Content Marketing: Breaking Through Market Static Requires a Compelling Vision and a Media Property. Have Them Yet?

New Survey Shows Bad Experiences and Low Switching Costs Resulting in Nearly 50% Customer Churn

New Study Shows One Bad Experience is Enough to Kill Customer Retention

Soul Machines Raises $70MM to Further Its Vision of “Digital People” Supporting the Customer Experience

Gupshup Acquires Knowlarity to Extend Voice Capabilities